Dear Valued Customer:
Due to recent events involving COVID-19, also known as the Coronavirus, we want to assure you that our Team has a thorough and comprehensive business continuity plan in place to protect our employees, our customers, and our business.
Our facility located in industrial park is sealed off from any unauthorized entry with inventory stored in climate controlled storage without any risk of exposure.
As of now we are Up & Running ready to fulfill your orders. We wish everyone good health.
Shipping Policy
UPDATE 6-18-2020... SERVICE UPDATE: UPS services have suspended their Guarantee On All Deliveries. Late deliveries will not be refunded by Ediblecaketopper.com. Please make sure you choose an Earlier Delivery Date than you originally desired.
On Friday, USPS announced that due to the COVID-19 pandemic’s effect on transportation availability, some services will experience delays beginning April 17, 2020. Below is what you need to know.
USPS Priority Mail Express: This service will not experience any delays at this time.
USPS Priority Mail: Local 1-day delivery will not experience delays. However, the 2-3 day delivery window will now be extended to 3-4 days
USPS First-Class Package Service: 2-3 day delivery windows will be extended to 3-4 day delivery windows.
USPS will still do its best to deliver packages as quickly as possible.
NOTE: We ship as soon as possible but the only guaranteed time frame for shipping is Express Mail. We are not liable for shipping delays.
We appreciate your business and thank you for your patience as we all work through this.
Thank you for your continued trust.
Sincerely,
Jaime Conde
Vice-President