For Digital File Download orders
Step 1: Select either Rush! Within 6hrs Download File Only OR Within 24hrs Download File Only on the TURNAROUND TIME drop-down list.
Step 2: Type the NAME and AGE in the PERSONALIZATION box. Once we get all the details, we will create the artwork for your template. We will email the files in PDF and JPEG format.
Step 3: Download the digital file, print it on cardstock paper, cut the pattern, and glue it on a stick.
For SHIPPED-TO-HOME orders
Step 1: Select SHIPPED to Home on the drop-down list.
Step 2: Type the NAME and AGE in the PERSONALIZATION box.
Step 3: We will PRINT, CUT, and GLUE your cake topper on a stick before shipping it to you. Wait until you get the package and enjoy!
Note: Production takes 1-2 business days while shipping takes 2-5 business days depending on the distance.
If your order is time sensitive then we urge you to choose priority mail. We do not issue refunds if your order is delivered after your party date.
Post Office delays DO happen and we have no control over that.
We ship orders within one business day. We make our post office run at 10:00 AM EST Monday through Friday.
We offer First Class (3-5 days; estimated), Priority Mail (2-3 days; estimated) and Express Mail (1-2 days; guaranteed).
Please include processing time AND transit time when deciding on which shipping method you want.
You can read more about our shipping/return policy by clicking here